Terms of use

1. Acceptance of terms

By accessing or using edmontonsfoodbank.com (the "Site"), you agree to be bound by these Terms of Use. If you do not agree, please do not use the Site.

These terms apply to all visitors, donors, clients, volunteers, and others who access or use the Site.

Edmonton Gleaners Association o/a Edmonton's Food Bank ("we," "us," or "our") reserves the right to update these terms at any time. Continued use of the Site after any changes constitutes acceptance of the revised terms.

2. Permitted use

You may use this Site for personal, non-commercial purposes only.

You agree not to: use the Site in any way that violates applicable laws or regulations; copy, reproduce, or distribute Site content without our written permission; submit false, misleading, or fraudulent information through any online form or service; interfere with the security or operation of the Site; or use the Site to send unsolicited communications.

3. Intellectual property

All content on this Site, including text, images, logos, graphics, and downloadable materials, is owned by or licensed to Edmonton Gleaners Association o/a Edmonton's Food Bank, unless otherwise indicated.

You may print or download content for personal, non-commercial use. Reproduction, distribution, or use of Site content for any other purpose requires our prior written permission.

Edmonton's Food Bank's name, logo, and related marks are trademarks of Edmonton Gleaners Association. They may not be used without our written consent.

4. Disclaimer of warranties

The information on this Site is provided in good faith and for general information purposes only. We make reasonable efforts to keep it accurate and current, but we make no warranty, express or implied, that the Site or its content is complete, accurate, or suitable for any particular purpose.

Use of the Site is at your own risk.

5. Limitation of liability

To the fullest extent permitted by applicable law, Edmonton Gleaners Association o/a Edmonton's Food Bank is not liable for any direct, indirect, incidental, or consequential damages arising from your use of or inability to use this Site, even if we have been advised of the possibility of such damages.

6. Third-party links

This Site contains links to external websites operated by third parties. These links are provided for your convenience. We do not control those sites and are not responsible for their content, accuracy, or privacy practices.

Linking to a third-party site does not constitute an endorsement of that site or its content.

7. Online hamper ordering

If you use our online hamper ordering system, you agree to: provide accurate and truthful information about yourself and your household; use your personal application link only for your own household, as it is confidential and should not be shared; not submit fraudulent or duplicate requests; and contact us promptly if your circumstances change.

Misuse of the hamper ordering system may result in suspension of online access. Access to food support will not be withdrawn solely due to an administrative error; contact us at 780.425.4190 if you have concerns.

8. Donation processing

Online donations made through this Site are processed by CanadaHelps, a third-party charitable platform. Your donation is subject to CanadaHelps' terms of service and privacy policy, available at canadahelps.org.

Tax receipts for eligible donations are issued by Edmonton Gleaners Association in accordance with the Income Tax Act (Canada).

9. Volunteer applications

Information submitted through the volunteer application form is used solely for the purpose of assessing and managing volunteer participation. See our Privacy Policy for details on how we handle volunteer information.

10. Governing law

These Terms of Use are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law provisions.

Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of the Province of Alberta.

11. Contact us

If you have questions about these terms, contact us:

Edmonton's Food Bank
11508 120 ST NW, Edmonton, AB T5G 2Y2
Phone: 780.425.4190
Email: info@edmontonsfoodbank.com