Frequently asked questions

Who can use Edmonton's Food Bank?

Do I need to bring ID?

Is my visit confidential?

How often can I use the food bank?

Can someone pick up my hamper for me?

Why are my eggs old?

My food is expired?!

How do I get a food hamper?

How long will my food hamper last?

What should I expect when I phone?

When will I get my food hamper?

How does it work if I request a food hamper online?

What will be in my food hamper?

What does "best before" mean?

How do I know if the eggs in my food hamper are fresh?

What food items are most needed?

Where do I drop off food donations?

Can I donate money instead of food?

Is my donation tax-deductible?

How do I sign up to volunteer?

How old do I need to be to volunteer?

What should I wear?

Do I need a background check?

Do I need to make an appointment?

Are the Beyond Food services free?

Where do I go for Beyond Food programming?

Who is eligible for the Beyond Food program?

What are the hours of operation for Beyond Food?

What should I bring with me?

What safety tickets do you offer?

Am I guaranteed a paid safety ticket?

Do you help with IQAS or WES credential recognition?

Are you an employer? Do you offer jobs?

Can I volunteer to help in the Beyond Food program?

Do you help with getting or renewing a driver's licence?