Online Food Hamper Order

In an effort to help existing clients, online food hamper ordering is now available. Some conditions apply.

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If you are able to answer “YES” to ALL of the following questions, please click continue and complete the FORM.

Fill out my online form.
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Frequently Asked Questions

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More FAQs

Question

What should I be aware of if I use the online hamper ordering process?

Answer

Once the form is complete it is sent in for review. You will receive an email copy with all the information you provided – this initial email does not mean that your food hamper is confirmed.

A second email will be sent to you with the name of your closest community depot, date and time to pick-up your food hamper.

You MUST then reply to this email to confirm that you can pick-up your food hamper on the day, time and location (depot) provided. Once this email is received, your order will be filled.

If you do not respond to the “confirmation” email – no food hamper will be made.

Question

Why do I have to confirm my food order when requesting it online?

Answer

The confirmation process is important to ensure that you will pick up the food. If you no-show (i.e. do not pick up the food hamper) for your allotted depot date and time, all the fresh food must be disposed of with non-perishable food returned back to the Food Bank warehouse. The confirmation is a way to reduce waste and ensure resources are used effectively.